Vista Community Clinic

Operator

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Vista, California, United States

Job description
Req No.2021-2934LocationUS-CA-VistaTypePer Diem (on-call)DepartmentCall CenterScheduleOn Call
Overview

Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who want to make a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.

Responsibilities

Greet callers and handle inquiries and appointments via the telephone in a professional and timely manner. Enter accurate and current demographic and insurance information in the computer for each patient. Adhere to current productivity requirements for department.

  • Make appointments for all clinics
  • Contact patients via phone and text message to schedule &/or remind them about appointments.
Qualifications

Minimum

  • High school graduate or equivalent
  • Minimum six months office or other customer service experience
  • Bilingual/Spanish

Preferred

  • Minimum one year medical office experience preferred

Required Skills/Knowledge/Abilities

  • Thorough knowledge of the Clinics, providers and procedures performed
  • Knowledge of the Clinic products and services
  • Knowledge of health care delivery systems and the ability to use that knowledge in assisting clients to access necessary health care services
  • Experience/familiarity with computers, Microsoft Office products (Word/Excel), business e-mail communication systems and internet search capabilities
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